Florida Power & Light Company (FPL) has completed power restoration to more than 95% of customers affected by Hurricane Isaias – including those in the hardest hit areas of Escambia and Santa Rosa counties.
FPL has restored power to schools and critical facilities across the affected area that can safely receive power, helping ensure they are ready to reopen or resume operations.
While this means that most customers have their lights back on, some customers in the hardest-hit areas may still be without power due to extensive damage, difficult access or damage to their homes or businesses that prevents them from safely receiving power. Crews will continue working in these areas and will not stop until every customer is restored.
“In the days, weeks and months ahead, weakened trees and branches may fall and affect power lines,” said FPL President and CEO Scott Bores. “FPL crews will continue identifying and making needed repairs to strengthen the system to pre-storm state, while addressing storm-related issues as they emerge.”
FPL plans to keep customer outage relief stations open in the hardest-hit communities to support customers who remain without power as restoration work continues.
By the numbers:
- More than 422,000 outages restored – more than 95% of customers affected by the storm.
- More than 141,000 outages avoided due to FPL’s smart grid technology.
- Nearly 17,000 restoration workers deployed from 29 states.
- 15 staging and parking sites to position crews, equipment and resources where they’re needed most.
- More than 660 completed drone and helicopter flights to assess damage and help aid restoration efforts.
Get support:
- Customers without power can visit one of more than 10 FPL customer outage relief stations across the region for information on restoration-related questions and other assistance.
- Some homes and businesses may have suffered damage that makes them unable to safely accept power. Customers should hire a licensed electrician to make repairs.
- Eligible customers may qualify for financial assistance through FPL's Care to Share® program to help offset costs associated with repairing electrical equipment needed to safely receive service.
- Customers can apply for assistance at FPL.com/assistance.
Stay informed:
- Report outages at FPL.com or by calling 1-800-4-OUTAGE (1-800-468-8243).
- Track outages and restoration information at FPLmaps.com/northwest
- Quickly download the FPL app for on-the-go, instant and secure access to your account by texting the word “App” to MyFPL (69375).
How to reach us:
- Media line: 561-694-4442
- Media.Relations@FPL.com
- X Media: @FPL_Newsroom
- X and Instagram: @insidefpl
- TikTok: @floridapowerandlight
- Facebook: @fplconnect
- YouTube: @fpl
Additional resources:
About Florida Power & Light Company
Florida Power & Light Company is America's largest electric utility, delivering reliable power to more than 6 million customer accounts — serving approximately 12 million people across Florida. By leveraging a diverse energy mix, including nuclear, natural gas, solar and battery storage, FPL operates one of the most fuel- and cost-efficient power generation fleets in the U.S. and has earned the ReliabilityOne® National Reliability Award for eight of the last 11 years. FPL is a subsidiary of Juno Beach, Florida-based NextEra Energy, Inc. (NYSE: NEE), which is one of the largest electric power and energy infrastructure companies in North America and is a leading provider of electricity to American homes and businesses. NextEra Energy is also the parent company of NextEra Energy Resources, LLC, which, together with its affiliated entities, is advancing America's energy future with one of the largest and most diverse portfolios of power generation and infrastructure solutions. For more information about NextEra Energy companies, visit these websites:
FPL has restored power to more than 85% of customers impacted by Hurricane Isaias, with restoration essentially complete in six of eight affected counties.
FPL has restored power to more than 70% of customers impacted by Hurricane Isaias, with nearly 17,000 workers continuing around-the-clock restoration efforts.
FPL has restored power to nearly 45% of customers affected by Hurricane Isaias in the first 24 hours, with 95% expected to be restored by Monday.