Florida Power & Light Company (FPL) restored power to more than 85% of customers impacted by Hurricane Isaias, with restoration essentially complete in six of the eight affected counties. FPL also restored power to all critical infrastructure facilities and schools that are scheduled to be open Tuesday, Oct. 13.
Crews continue making progress in the hardest-hit areas of Escambia and Santa Rosa counties and remain on track to essentially complete restoration there by the end of the day Tuesday.
Even after power is restored, some customers may continue to experience outages or flickers as crews identify and repair additional storm-related damage that was not immediately visible.
A word from FPL President and CEO Scott Bores: “Thousands of men and women are working around the clock, navigating downed trees, debris and difficult conditions to reach our customers in Santa Rosa and Escambia counties. We will keep pushing forward safely in all counties until every customer who can receive power is restored.”
By the numbers:
- More than 380,000 outages restored as of 10 p.m. CDT – more than 85% of customers affected by the storm.
- More than 141,000 outages avoided due to FPL’s smart grid technology.
- Nearly 17,000 restoration workers deployed from 29 states.
- 15 staging and parking sites to position crews, equipment and resources where they’re needed most.
- More than 480 completed drone and helicopter flights to assess damage and help aid restoration efforts.
Get support:
- Customers without power can visit one of more than 10 FPL customer outage relief stations across the region for ice, water, answers to restoration-related questions and other assistance.
- Some homes and businesses may have suffered damage that makes them unable to safely accept power. Customers should hire a licensed electrician to make repairs.
- Eligible customers may qualify for financial assistance through FPL's Care to Share® program to help offset costs associated with repairing electrical equipment needed to safely receive service.
- Customers can apply for assistance at FPL.com/assistance.
Stay informed:
- Report outages at FPL.com or by calling 1-800-4-OUTAGE (1-800-468-8243).
- Track outages and restoration information at FPLmaps.com/northwest
- Quickly download the FPL app for on-the-go, instant and secure access to your account by texting the word “App” to MyFPL (69375).
How to reach us:
- Media line: 561-694-4442
- Media.Relations@FPL.com
- X Media: @FPL_Newsroom
- X and Instagram: @insidefpl
- TikTok: @floridapowerandlight
- Facebook: @fplconnect
- YouTube: @fpl
Additional resources:
About Florida Power & Light Company
Florida Power & Light Company is America's largest electric utility, delivering reliable power to more than 6 million customer accounts — serving approximately 12 million people across Florida. By leveraging a diverse energy mix, including nuclear, natural gas, solar and battery storage, FPL operates one of the most fuel- and cost-efficient power generation fleets in the U.S. and has earned the ReliabilityOne® National Reliability Award for eight of the last 11 years. FPL is a subsidiary of Juno Beach, Florida-based NextEra Energy, Inc. (NYSE: NEE), which is one of the largest electric power and energy infrastructure companies in North America and is a leading provider of electricity to American homes and businesses. NextEra Energy is also the parent company of NextEra Energy Resources, LLC, which, together with its affiliated entities, is advancing America's energy future with one of the largest and most diverse portfolios of power generation and infrastructure solutions. For more information about NextEra Energy companies, visit these websites:
FPL has restored power to more than 70% of customers impacted by Hurricane Isaias, with nearly 17,000 workers continuing around-the-clock restoration efforts.
FPL has restored power to nearly 45% of customers affected by Hurricane Isaias in the first 24 hours, with 95% expected to be restored by Monday.
FPL has restored power to more than 98,000 customers and is targeting restoration of 95% of storm-impacted customers by the end of Monday, with many restored sooner.