The latest: Florida Power & Light Company (FPL) has essentially completed restoration to customers affected by Hurricane Milton. While this means that most customers have their lights back on, it is important to note that there are some customers in the pockets most decimated by Milton’s storm surge, flooding and tornadoes who cannot safely receive power. This includes Manatee and Sarasota counties’ barrier islands and areas along the east coast that saw historic tornadic activity. FPL will continue to work relentlessly and partner with leaders in those hardest-hit areas to bring the lights back on safely and as quickly as possible.
A word from FPL President and CEO Armando Pimentel:
“I’m proud that our crews have restored power to more than two million customers in just 5 days. And while that means 99% of affected customers have been restored, we also know that there are still customers without power in some the hardest hit areas. For those customers, please know that we will not stop until we get the lights back on for everyone.”
Keep in mind: Some customers’ homes and businesses may have sustained damage that makes them unable to safely accept power. Those customers must contact a licensed electrician to make repairs before FPL can safely restore their power. If your neighbors have power, but you don’t, call us at 1-800-4-OUTAGE (1-800-468-8243).
Get support: Some FPL customers can apply for financial support to help offset the costs associated with ensuring your home is ready to safely receive power through FPL’s Care to Share® program. The program is for eligible customers who need to make repairs on damaged meter enclosures and weatherheads. Customers can apply for assistance at FPL.com/help. Customers who want to support hurricane victims can also visit FPL.com/help to contribute to FPL’s Care to Share® program.
By the numbers as of 5 p.m.:
- More than 2 million customers restored, more than 99% of those impacted.
- Approximately 554,000 outages avoided by smart grid technology.
- Restoration workforce of 20,000 men and women from 41 states and Canada.
- 25 staging and parking sites.
- 16 customer relief sites across the state.
Reoccurring outages: Customers in areas where power has already been restored may experience outages over the coming days and weeks due to weakened trees and branches that could fall, impacting power lines and electric equipment. Salt contamination along the coastline or loosened electrical connections as a result of hurricane-strength wind could also lead to additional outages and flickers following our restoration efforts. As ever, FPL will work to quickly restore power in these instances.
How customers can stay connected: FPL communicates restoration information to customers frequently through the news media and the following resources:
- FPL website: FPL.com
- X: X.com/insideFPL
- Facebook: facebook.com/FPLconnect
- Instagram: Instagram.com/insidefpl
- FPL Power Tracker: FPL.com/powertracker
- FPL Power Tracker (Northwest Florida): FPL.com/mypowertracker
- FPL app: Download from the App Store or Google Play, or text the word “App” to MyFPL (69375)
Visuals to download:
How to reach us:
- 561-694-4442
- Media.relations@fpl.com
- X: @FPL_Newsroom
Additional resources:
Most of the remaining outages are in the areas that took the brunt of the storm’s destruction. FPL remains laser-focused on restoring power to the approximately 69,000 customers who remain without service.
FPL has restored power to more than 90% of customers affected by Hurricane Milton and is also on track to restore power to all impacted schools by the end of the day today.
FPL has moved up its target of restoring 90% of affected customers to Sunday night rather than its previous target of 90% by Monday night.
FPL has already restored more than 1.3 million customers affected by Hurricane Milton. FPL is now targeting by the end of Monday to restore power to 90% of customers impacted by the Category 3 storm.
FPL crews have already restored nearly 1.3 million customers – that’s nearly two-thirds of all affected customers. FPL remains focused on the 669,000 customers without power, including approximately 85,000 who were impacted by unprecedented tornado activity.
Thanks to the company’s hardening and smart-grid investments and field teams working even as the storm hit, FPL has restored power to more than 730,000 customers.
FPL is prepared to respond to Hurricane Milton as the storm’s powerful feeder bands bring strong winds, heavy rainfall and tornadoes to Florida.
FPL is finalizing its preparations and urging customers across the state to be ready for potential prolonged outages.
Hurricane and tropical storm watches are in effect as Hurricane Milton - a major hurricane expected to make landfall on Florida’s west coast.
A state of emergency is in effect for 51 counties. FPL is preparing for a projected Hurricane Milton landfall along Florida's West Coast.