The latest: Florida Power & Light Company (FPL) has already restored more than 1.3 million customers affected by Hurricane Milton. FPL is now targeting by the end of Monday to restore power to 90% of customers impacted by the Category 3 storm. FPL crews remain focused on customers in the areas hardest hit by Milton, including approximately 85,000 who experienced outages due to the unusually powerful tornados that touched down in the state and knocked out power.

Why it matters: Milton left millions of Floridians without power, including nearly 2 million FPL customers. FPL was able to restore power to about two-thirds of affected customers within 24 hours of the storm exiting the state and crews will not stop until every customer’s power is back on.     

By the numbers as of 4 p.m.:  

• More than 1.3 million customers restored.   
• Approximately 650,000 customers without power.   
• Restoration workforce of 20,000 men and women from 42 states and Canada.
• 26 staging, processing and parking sites. 

Restoration estimates: FPL understands the importance to customers of knowing when power will be restored. The company is committed to providing the following best estimates for restoration:   

Click here to view a map of estimated restoration times. 

Some homes and businesses may have suffered damage that makes them unable to safely accept power. Customers who notice damage need to contact a licensed electrician prior to power being restored.

Restoration challenges: Hurricane Milton was a powerful storm with significant impacts across the state that crews are contending with while working around the clock to restore power.

• The west coast experienced storm surge and flooding, which closed roads and left many areas inaccessible to crews, delaying damage assessments and restoration efforts. Powerful tornadoes and significant debris also caused substantial damage. 
• The east coast experienced several dozen tornado sightings with devastating impacts to Palm Beach County and the Treasure Coast. The National Weather Service recorded 38 reports of tornadoes, with that number expected to grow. These tornadoes, which were unusually powerful compared to those typically seen in hurricanes, ripped through communities, leaving approximately 85,000 without power. These tornadoes caused widespread damage. Some of that damage may not be visible to all customers but is the reason for some outages. 

Despite the restoration challenges, FPL crews are making good progress in actively restoring power across the state, including the hardest-hit areas, and will not stop until everyone has power. 

A word from FPL President and CEO Armando Pimentel: 

“The men and women in our restoration workforce have made great progress. They have already restored power to more than 1.3 million customers. I want to assure all those who don’t have power that we are working around the clock to restore service and will not stop until every customer’s power is back.”   

What FPL is doing: 

• Restoring power around-the-clock and converging crews on the hardest hit areas.   
• Assessing damage on the ground and with drones to help speed restoration.
• Coordinating with local emergency management officials to clear roads for lineworkers. 
• Setting up customer relief sites, which provide customers in need with assistance including ice, water and answers to restoration-related questions.

What customers should do after the storm: 

• Immediately after a storm, FPL knows where power is out, so there is no need to contact FPL.  
• Safety is FPL’s top priority for its crews and customers. Even when the winds subside, conditions can be dangerous. Customers should continue to heed warnings from local emergency officials. 
• Use extreme caution while driving. Power interruptions may cause traffic signals to stop working without warning. If you come to an intersection with a non-working traffic signal, Florida law requires that you treat it as a four-way stop. 
• If you are using a portable generator, follow the manufacturer’s recommendations for proper use. Never operate a generator inside your home or garage. 
• Stay far away from downed power lines, flooding and debris; assume that lines are energized.  
• If customers have an emergency, call 911. 
• Customers can report a downed power line or sparking electrical equipment to FPL by calling 1-800-4-OUTAGE (1-800-468-8243). 

How customers can stay connected: 

FPL communicates restoration information to customers frequently through the news media and the following resources:     

• Customer Relief Sites: FPLmaps.com/reliefsites 
• FPL website: FPL.com  
• X: X.com/insideFPL  
• Facebook: facebook.com/FPLconnect  
• Instagram: Instagram.com/insidefpl 
• FPL Power Tracker: FPL.com/powertracker  
• FPL Power Tracker (Northwest Florida): FPL.com/mypowertracker  
• FPL app: Download from the App Store or Google Play, or text the word “App” to MyFPL (69375)  

Visuals to download: 

• FPL Newsroom Digital Library 

How to reach us: 

• 561-694-4442 
• Media.relations@fpl.com 
• @FPL_Newsroom 

Additional resources: 

• How FPL restores power
• How to recognize FPL workers 
• How to stay informed