The latest: It’s been just 24 hours since Hurricane Milton exited the state and Florida Power & Light Company (FPL) crews have already restored nearly 1.3 million customers – that’s nearly two-thirds of all affected customers. FPL remains focused on the 669,000 customers without power, including approximately 85,000 who were impacted by unprecedented tornado activity.
By the numbers as of 10 a.m.:
- Nearly 1.3 million customers restored.
- About 669,000 customers without power, including approximately 85,000 who were impacted by at least 38 reported tornadoes.
- Restoration workforce of 20,000 men and women from 41 states across the U.S.
- 30 staging, processing and parking sites.
Restoration update: Later today, FPL will provide initial estimated restoration times for the 669,000 customers without power, including approximately 85,000 who were impacted by unprecedented tornado activity. This update will reflect the challenging conditions crews are facing as they work around the clock to restore power on the west and east coasts:
- The west coast experienced storm surge and flooding, which closed roads and left many areas inaccessible to crews, delaying damage assessments and restoration efforts. Powerful tornadoes and significant debris also caused substantial damage.
- The east coast experienced several dozen tornado sightings with devastating impacts to Palm Beach County and the Treasure Coast. The National Weather Service recorded 38 reports of tornadoes with that number expected to grow. These tornadoes, which were unusually powerful compared to tornadoes typically seen in hurricanes, ripped through communities, causing significant damage.
Despite the restoration challenges, FPL crews are making good progress in actively restoring power across the state, including the hardest-hit areas, and will not stop until everyone has power.
A word from FPL President and CEO Armando Pimentel: “Our hardened grid and smart technology prevented hundreds of thousands of outages. Our restoration crews have made significant progress in the first 24 hours of the storm leaving Florida – restoring power to nearly 1.3 million customers. We understand how difficult it is to be without power, and we are committed to getting every customer’s lights back on as soon as possible.”
What FPL is doing:
- Restoring power as part of its around-the-clock restoration efforts.
- Using crews and drones to assess damage to speed restoration.
- Coordinating with local emergency management officials to clear roads for lineworkers.
- Setting up customer relief sites, which provide customers in need with assistance including ice, water and answers to restoration-related questions.
- Working to provide estimated times of restoration for customers.
What customers should do after the storm:
- Immediately after a storm, FPL knows where power is out, so there is no need to contact FPL.
- Safety is FPL’s top priority for its crews and customers. Even when the winds subside, conditions can be dangerous. Customers should continue to heed warnings from local emergency officials.
- Use extreme caution while driving. Power interruptions may cause traffic signals to stop working without warning. If you come to an intersection with a non-working traffic signal, Florida law requires that you treat it as a four-way stop.
- If you are using a portable generator, follow the manufacturer’s recommendations for proper use. Never operate a generator inside your home or garage.
- Stay far away from downed power lines, flooding and debris; assume that lines are energized.
- If customers have an emergency, call 911.
- Customers can report a downed power line or sparking electrical equipment to FPL by calling 1-800-4-OUTAGE (1-800-468-8243)
How customers can stay connected: FPL communicates restoration information to customers frequently through the news media and the following resources:
- FPL website: FPL.com
- X: X.com/insideFPL
- Facebook: facebook.com/FPLconnect
- Instagram: Instagram.com/insidefpl
- FPL Power Tracker: FPL.com/powertracker
- FPL Power Tracker (Northwest Florida): FPL.com/mypowertracker
- FPL app: Download from the App Store or Google Play, or text the word “App” to MyFPL (69375)
Visuals to download:
How to reach us:
- 561-694-4442
- Media.relations@fpl.com
- X: @FPL_Newsroom
Additional resources:
Thanks to the company’s hardening and smart-grid investments and field teams working even as the storm hit, FPL has restored power to more than 730,000 customers.
FPL is prepared to respond to Hurricane Milton as the storm’s powerful feeder bands bring strong winds, heavy rainfall and tornadoes to Florida.
FPL is finalizing its preparations and urging customers across the state to be ready for potential prolonged outages.
Hurricane and tropical storm watches are in effect as Hurricane Milton - a major hurricane expected to make landfall on Florida’s west coast.
A state of emergency is in effect for 51 counties. FPL is preparing for a projected Hurricane Milton landfall along Florida's West Coast.