The latest: Florida Power & Light Company (FPL) has essentially completed restoration to all customers who can safely receive power in the aftermath of Hurricane Helene, a devastating Category 4 storm that caused widespread outages throughout the Southeast. FPL is now focused on restoring power to the hardest-hit customers in its service areas while coordinating with the Governor’s office and other industry partners to help restoration efforts across the Southeast U.S.
Why it matters: FPL essentially completed restoration for all customers impacted by Hurricane Helene just days after the storm made landfall. This freed up resources that will now be a part of the support that the Governor’s office is coordinating for other communities affected by Helene.
Keep in mind: FPL continues to work closely with local and state official to safely access some of the most heavily damaged areas, including Manatee and Sarasota Counties’ barrier islands, so we can restore power to our customers safely and as quickly as possible. Some homeowners and businesses may also need to contact a licensed electrician to repair damaged, customer-owned electrical equipment, including meter enclosures and weatherheads, before they can safely receive power. Once customers can safely receive power, FPL is prepared to respond.
By the numbers:
- Restored power to more than 680,000 customers affected by the storm.
- Approximately 185,000 outages avoided due to FPL’s smart grid technology.
- Restoration workforce of 11,000 men and women from 23 states from as far away as Colorado.
A word from FPL President and CEO Armando Pimentel:
“Everything we do is for our customers. We appreciate their patience as we navigated restoration challenges following Helene. Thank you to our restoration workforce, especially those who traveled from other states to help our customers. Now, to the extent we can, we will support other utilities in their restoration efforts so that all our neighbors can get their lights back on.”
How customers can stay connected:
FPL communicates information to customers frequently through the news media and the following resources:
- FPL website: FPL.com
- X: X.com/insideFPL
- Facebook: facebook.com/FPLconnect
- FPL Power Tracker: FPL.com/powertracker
- FPL Power Tracker (Northwest Florida): FPL.com/mypowertracker
- FPL app: Download from the App Store or Google Play, or text the word “App” to MyFPL (69375)
- Customer Relief Sites: FPLmaps.com/reliefsites
Visuals to download:
How to reach us:
- 561-694-4442
- Media.relations@fpl.com
- @FPL_Newsroom
FPL has restored power to more than 95% of its customers impacted by Hurricane Helene and expects to complete restoration to its remaining customers by Monday, Sept. 30.
FPL has restored power to more than 589,000 customers in the aftermath of Hurricane Helene, a powerful Category 4 storm that created outages across FPL’s service territory and the Southeast United States.
FPL continues restoring power for customers after Hurricane Helene battered the state as a powerful Category 4 storm. Crews have already restored power to more than 65% of customers affected by Helene.
FPL is actively restoring power to impacted customers as Helene affects the state. FPL has mobilized a restoration workforce of thousands, with crews actively restoring power when it is safe to do so.
FPL is ready to respond as Helene approaches the state. FPL has assembled a restoration workforce of thousands and is pre-positioning crews, equipment and supplies to restore power safely and as quickly as possible.
As Tropical Storm Helene moves toward the Florida coast, FPL is mobilizing a restoration workforce of thousands and finalizing preparations to restore electric service as quickly as possible.