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Customers can easily see reliability improvements in their neighborhoods as FPL updates System Improvements Map

Map shows company’s ongoing commitment to building a stronger, smarter energy grid

Feb 9, 2022

JUNO BEACH, Fla. — Customers can easily see reliability improvements Florida Power & Light Company has made in their neighborhoods using the updated interactive neighborhood System Improvements Map. The map is located at fplmaps.com.

Customers can simply enter their addresses to find projects completed in their area in 2021. The neighborhood-specific map, updated annually, lists projects such as strengthening power lines and poles; clearing trees and vegetation near power lines; and installing smart grid technology that helps predict and prevent power outages and restore service faster when outages occur.

The reliability of the service FPL customers receive has improved more than 40% over the last decade. The improvements are part of the significant investments FPL has made since the destructive 2004-05 hurricane seasons to enhance the reliability of service to customers during hurricanes and severe weather, as well as during day-to-day operations. FPL in 2021 received the ReliabilityOne® National Reliability Award, presented by PA Consulting, for the sixth time in seven years, awarded to the nation’s most reliable electric utility.

“We know our customers rely on us every day to deliver reliable service in good weather and bad,” said FPL President and CEO Eric Silagy. “Continuing to make disciplined and proven long-term investments in infrastructure and technology is one of the reasons why FPL has been the most reliable utility in Florida for the last 15 consecutive years. With this interactive tool, customers can see investments in their neighborhood firsthand as we continue building a stronger, smarter and more storm-resilient energy grid.”

Florida Power & Light Company
Florida Power & Light Company is the largest vertically integrated rate-regulated electric utility in the U.S. as measured by retail electricity produced and sold. The company serves more than 5.7 million customer accounts supporting more than 11 million residents across Florida with clean, reliable and affordable electricity. FPL operates one of the cleanest power generation fleets in the U.S and in 2021 won the ReliabilityOne® National Reliability Excellence Award for the sixth time in the last seven years. The company received the top ranking in the southern U.S. among large electric providers, according to J.D. Power’s 2021 Electric Utility Residential Customer Satisfaction StudySM and 2021 Electric Utility Business Customer Satisfaction StudySM. The company was also recognized in 2020 as one of the most trusted U.S. electric utilities by Escalent for the seventh consecutive year. FPL is a subsidiary of Juno Beach, Florida-based NextEra Energy, Inc. (NYSE: NEE), a clean energy company widely recognized for its efforts in sustainability, corporate responsibility, ethics and compliance, and diversity.  NextEra Energy is ranked No. 1 in the electric and gas utilities industry in Fortune’s 2022 list of “World’s Most Admired Companies” and recognized on Fortune’s 2021 list of companies that “Change the World.” NextEra Energy is also the parent company of NextEra Energy Resources, LLC, which, together with its affiliated entities, is the world’s largest generator of renewable energy from the wind and sun and a world leader in battery storage. For more information about NextEra Energy companies, visit these websites: www.NextEraEnergy.com, www.FPL.com, www.NextEraEnergyResources.com.

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